Returns & Exchanges
At Free Spirit Shop, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn and unwashed items. If your purchase doesn't perfectly match your vibe, our simple exchange and refund process ensures you can shop with total peace of mind.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing